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ePublication of Australian Fitness Network

 

Acclaimed facility manager and industry leader Kristen Green is the first Australian to receive the coveted IHRSA Women’s Leader Award. Here, she chats with The Fitness Industry Podcast’s Oliver Kitchingman about the 5P model for cultural success, the false economy of keeping popular team members who don’t exhibit your club’s values, and helping your team generate raving fans and referrals.

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